FAQs

Where do you deliver?

We deliver to homes across mainland UK with a shipping service.

When do you deliver?

We deliver nationwide on Wednesdays and Thursdays.

How much is delivery?

Our delivery cost is £9 for orders up to a value of £75. If you spend over £75, delivery is free!

Can I collect my order?

Yes, simply select the collection option at checkout. Our HQ is in Purton.

Is there a minimum order?

No, there is no minimum order amount.

Can I add to my order once it has been placed?

Yes, up until 10am on the Monday before your delivery is due.

How do I cancel my order?

You can cancel your order at checkout after you've placed it.

Do I need to sign for my order when it is delivered?

Yes, as your delivery will be perishable, someone will need to be home to receive it.

Are all your members UK-based?

100% yes! Our cooperative is made up of small-scale foodies mostly in the South West, supplying high quality produce in an environmentally kind way. Meet our members here.

Is it safe to re-freeze my Sole of Discretion fish?

Providing the fish is frozen within the Use By date, it is perfectly safe from a food hygiene point of view to refreeze, though in a residential freezer it may impair the texture slightly as ice crystals build up.

Can I eat the Sole of Discretion fish raw?

There are certain fish that are absolutely delicious raw! The wild salmon tartare is our favourite, but any of the salmon products can be eaten raw. The albacore tuna is also delicious raw. Local fish such as bass and scallops are particularly good raw.  We don’t recommend eating pollack, whiting, monk, hake or pout raw..

How do I join the cooperative?

Ping us a message here.